Owners access| Hotel information and booking website unofficial
Mercure Gold Hotel Jumeirah Dubai By Accor, Dubai
89US$
Book on our site
Up to 10% less
than Booking.com
Key details
About the Hotel
Al Mina Road,
Dubai,
United Arab Emirates,
Dubai
Mercure Gold Hotel Jumeirah Dubai By Accor is a modern four-star eco-friendly hotel located in Bur Dubai. The hotel features a rooftop swimming pool with panoramic city views. It also offers a selection of local and international cuisine at its on-site restaurants. Situated near key attractions, it provides convenient access to Dubai's cultural landmarks and business centers.
Location
The hotel is conveniently located a short drive from the Dubai International Convention & Exhibition Centre and the airport. It is situated close to major attractions, including the Dubai Frame and Zabeel Park. Free shuttle services and onsite parking provide additional convenience for guests.
Rooms
The hotel houses 184 contemporary rooms and suites with premium bedding and air conditioning. Each room is equipped with a flat-screen TV, mini-bar, and high-speed internet access. Amenities such as a pillow menu and 24-hour room service enhance guest comfort. Private bathrooms feature complimentary toiletries and hairdryers.
Eat & Drink
Dining options include the all-day Senses restaurant, serving a buffet breakfast, and The Kebab Connection, specializing in Indian and Middle Eastern kebabs. Guests can enjoy a variety of local dishes and international cuisine within the hotel premises. Room service is also available for those who prefer dining in.
Leisure & Business
Guests can relax at the hotel's peaceful rooftop pool, fitness center, and spa. Additional recreational amenities include a sauna and massage services. For business travelers, the hotel offers a business center and meeting facilities, along with concierge services and complimentary wireless internet access.
View all
Select your room type
The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
The hotel offers amenities for your comfortable stay and unforgettable experiences
Tasty Breakfast!
The breakfast spread was delightful, with a good variety. I particularly enjoyed the fresh fruit selection.view full review
Comfortable Bed!
The bed was incredibly comfortable, allowing for restful nights during my stay.view full review
Relaxing Spa!
The spa services offered were rejuvenating, providing a perfect escape after a long day out.view full review
Clean Facilities!
The bathroom was immaculate, with modern fixtures and excellent water pressure in the shower.view full review
General
Non-smoking rooms
Wi-Fi
Parking
Safe deposit box
24-hour reception
VIP check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Baggage storage
Elevator
Currency exchange
Coffee shop
Smoke detectors
Fire extinguishers
Key card access
Sports & Fitness
Fitness center
Guest Parking
Electric kettle
Services
Paid airport shuttle
Valet parking
Room service
Housekeeping
Car rental
Laundry
Dry cleaning
Tours/Ticket assistance
Stores/Commercial services
Welcome drink
Dining
Restaurant
Snack bar
Bar/ Lounge area
Special diet menus
Business
Business center
Meeting/ Banquet facilities
Fax/Photocopying
Children
Cribs
Children's buffet
Facilities for people with disabilities
Toilet for disabled
Spa & Leisure
Heated swimming pool
Outdoor swimming pool
Sun terrace
Spa & wellness center
Steam room
Massage
Room features
Air conditioning
Sitting area
Terrace
Garden furniture
Tea and coffee facilities
Ironing facilities
Bathroom
Free toiletries
Self-catering
Electric kettle
Media
Flat-screen TV
AM/FM alarm clock
Show more
Location
Al Mina Road,
Dubai,
United Arab Emirates,
Dubai
Map view
street view
Al Mina Road,
Dubai,
United Arab Emirates,
Dubai
City landmarks
Mall
The Dubai Mall
3.2
mi
Tower
Burj Khalifa
3.2
mi
Fountains
The Dubai Fountain
3.3
mi
Museums
Etihad Museum
3700 ft
Museums
Dubai Museum
2.0
mi
Parks
Zabeel Park
1.5
mi
Mashraf Building
Dubai Creek
1.4
mi
Events
World Trade Centre
1.4
mi
Jumeirah Grand Mosque
1.1
mi
2nd December St
Dubai Street Museum
2900 ft
Shop M08-01 BoxPark
O Concept
5000 ft
Dubai - United Arab Emirates
Jumeirah Mosque
1.1
mi
2nd Street Kite Beach
XDubai Skatepark
3700 ft
Gallery
Pro Art Gallery
4700 ft
Shopping Area
Al Ghazal Mall
2300 ft
Al Jumeirah Rd
Mesquita Jumeirah
5300 ft
Dubai - United Arab Emirates
Al Fahidi Historical Neighbourhood
2.1
mi
Boat Model
2100 ft
Aquarium
Dubai Aquarium & Underwater Zoo
3.2
mi
171 Al Wasl Rd
Fondue Art Centre
2200 ft
Al Ghazal Commercial Complex
2300 ft
al wasl mall
2400 ft
btwn Jumeirah Rd & Satwa Roundabout
2nd December St
2500 ft
Yin Yang Massage & Spa
2600 ft
Sheikh Rashid Road Zabeel Park
Dubai Frame
1.6
mi
Mall
lamer
1.4
mi
Drydocks World Dubai
3500 ft
Dubai - United Arab Emirates
Sheikh Saeed al-Maktoum's House
2.0
mi
Shopping Area
Palm Strip Shopping Mall
4800 ft
Nearby
Al Hudaiba Park
1100 ft
Restaurants
Bosporous
400 ft
9a Al Sufouh Rd Jumeirah Beach Residence
Ginger Restaurant
1200 ft
Al Mina Road Inside Ramada Jumeirah Hotel
Grand Barbeque Restaurant
1200 ft
Al Mina Road Next to IBIS Style Jumeirah Hotel
The Docks Pub
1200 ft
Al Mina Road At Ramada Jumeirah Hotel
Pippin Hot Restaurant
1300 ft
2nd December st - Al Mina Rd Ibis Styles Dubai Jumeirah
Broccoli Pizza & Pasta
2100 ft
62 Jumeria Rd - Dubai
Bar B Q Tonight
2600 ft
Jumeira Rd H H Sheikh Hamdan Award Complex
Al Diyafa Kitchen Restaurant
2200 ft
Al Hudaiba
Reviews and Ratings
Feedback from previous guests about their experience.
72%
liked the hotel and would stay again
Clean
Good location
Limited breakfast variety
Late night phone calls for laundry
7.2/10
Very good
Rooms
7.6
Location
7.5
Service
8.1
Dining
7.1
Guest reviews
7.2/10
based on 28 review
7.4
7.4/10based on 4901 review
Tim
United Kingdom,
May
2024
7.6/10
I really enjoyed my stay at this hotel. The rooms were clean and comfortable, and the staff was incredibly friendly. However, the dining options were a bit limited. The location was convenient despite traffic, and the facilities were well-maintained.
Rooms
8.0
The rooms on the first floor were clean and also cleaned daily. They were very comfortable and neat with more than enough packing space, although a bit outdated.
Service
9.0
The service was top-notch. The staff were very friendly, helpful, and courteous throughout my stay. They even remembered me from previous visits, making the experience extra special.
Location
7.0
The hotel is located in a quiet neighborhood easily accessible from the airport. It is near downtown but could be a bit far during peak traffic times, though taxi links were convenient.
Dining
7.0
The dining experience was nice with healthy options available. The breakfast buffet offered a variety of fruits, bread, and hot dishes daily, though some found it too basic and repetitive.
Facilities
7.0
The hotel facilities were satisfactory, offering everything I needed during my stay.
Jackie
United Kingdom,
April
2024
7.8/10
I arrived late at the hotel, but the spacious room they provided was worth the wait. It was lovely, super clean, and had the most comfortable bed I have ever slept on. The service was top-notch overall despite a slightly rude checkout reminder. The location was great with easy access to nearby attractions, though a bit far from public transport. The dining experience was okay but could use more variety. The facilities met my needs during the stay.
Rooms
8.0
The room was good and spacious, truly a cozy haven with a super comfy bed.
Service
9.0
The staff was absolutely lovely, always ready to assist with a professional touch, except for a small incident of a blunt checkout reminder.
Location
8.0
The location was nice, near key attractions like La Mer, Dubai Mall, and Dubai Garden Glow, and with readily available taxis, making it convenient for exploration.
Dining
7.0
The dining offerings were okay but could be improved with more variety.
Facilities
7.0
The hotel provided essential facilities, meeting basic needs during the stay.
Duncan
United Kingdom,
April
2024
7.4/10
The hotel is a nice and clean place, offering good value for the money spent. The rooms are neat, clean, and provided a nice and comfortable stay. The service was pleasant with lovely and supportive staff. The location is great for a relaxing weekend getaway, although not very close to public transport. The dining experience was okay but could use more food variety. Overall, a pleasant stay with some minor areas to improve.
Rooms
8.0
The rooms were nice and clean, providing good value for the stay.
Service
9.0
The staff were absolutely lovely, helpful, and very supportive at all times.
Location
7.0
The location was a nice place to relax and spend the weekend at.
Dining
6.0
The dining experience was okay, but could improve with more food variety.
Facilities
7.0
The facilities meet the needs but could enhance the dining options.
David
United Kingdom,
March
2024
7.8/10
The hotel rooms are well-equipped with a safe, snacks, and water. The room service is convenient, although there is a bit of a stale smell lingering. The hotel location is very convenient, however, it can be a bit difficult to walk there with kids. The dining experience offers a nice variety of fruits and different kinds of bread, but some items were cold. Overall, a good value for money option with friendly staff and suitable facilities.
Rooms
8.0
The rooms are well equipped with a safe, snacks, and water. Good room service too.
Service
7.0
The staff is very friendly, helpful, and courteous. However, there was an incident where one staff member was incredibly rude.
Location
9.0
The hotel is conveniently located near Sheikh Zayed Road and Jumeirah Road, making it accessible to both old and new Dubai.
Dining
7.0
The dining offers a decent spread with a balance of Indian and Western food. Some items were cold.
Facilities
8.0
The hotel offers various facilities to ensure a comfortable stay.
Frank
United Kingdom,
March
2024
7.2/10
The hotel offers large rooms with a good ambiance. Although there seems to be an issue with the sewage, the rooms are always clean, and the room service is excellent. Special thanks to Mr Swapnil and Peter from the front desk for their great service. The rooms feel spacious and cozy, almost like a little home.
Rooms
8.0
The rooms are large and have a nice ambiance, but there might be a problem with the sewage. Overall, they are always clean with good room service and easy access.
Service
7.0
The service was pleasant overall. However, they did call at 11 pm regarding laundry. Bringing breakfast to the room was a brilliant touch. The receptionist Cher Baz was very helpful.
Location
7.0
The location is good, making it easy to travel around. It's in a quiet neighborhood easily accessible from the airport, but it's not very close to downtown, especially during traffic jams.
Dining
6.0
The dining experience was okay with something for everyone. The breakfast was good, but could have been better with more variety, especially with an additional Indian item.
Facilities
8.0
The facilities are good, with services like room service, dry cleaning, laundry, and car hire available. However, the pool area may have limited space with only 6 pool beds.
Mark
United Kingdom,
February
2024
8.4/10
The hotel rooms were good with good facilities and easily accessible. Thanks to Mr Swapnil and Peter from the front desk. The rooms were always clean, had good room service, and were easy to access. I even got upgraded to a much better room!
Rooms
9.0
The rooms were always clean and had good facilities. Thanks to Mr Swapnil and Peter from the front desk for their help. The ladies' sauna room was a nice touch for storing clothes. My room service experience was excellent, and the location was accessible.
Service
8.0
The staff, especially Safi and Theresa in the restaurant, were very helpful and provided pleasant service. However, receiving a phone call at 11 pm for laundry was not ideal. Room service and other services were top-notch.
Location
9.0
The hotel's location was strategic and easily accessible from the airport. It was in a quiet neighborhood, close to Dubai International Airport, and near a nice sports pub. Using the free wifi was convenient.
Dining
7.0
The dining experience was good, especially with the omelets made to order and fresh fruit every morning. However, more food variety, particularly an additional Indian item for breakfast, could improve the experience.
Facilities
9.0
The facilities were great, including the pool area and other amenities offered. The hotel provided excellent value for money.
Clean
Limited breakfast variety
Thomas
United States of America,
January
2024
8.0/10
My stay at the hotel was an overall pleasant experience. The rooms were impeccably clean and well-organized every evening, creating a cozy atmosphere for family and friends to gather. However, the service lacked courtesy from the reception to the manager, which was a downside. The location was excellent for a relaxing stay, although not very close to public transport options. The dining experience offered delicious options in the dining room, but there were some inconveniences with room service.
Rooms
9.0
I always found my room spotless and fully organized every evening when returning at 6:15 pm.
Service
7.0
Despite the perfect service provided by some staff members, the overall level of courtesy was inconsistent, which affected the experience negatively.
Location
8.0
The check-in process was smooth, and the spacious and clean surroundings made it an ideal place to relax or engage in some physical activities.
Dining
8.0
The dining options were extensive and delicious in the dining room, providing a satisfactory experience despite minor inconvenience.
Facilities
8.0
The facilities offered were adequate for a comfortable stay, aligning with the overall quality of the hotel.
clean
inconsistent service
Arthur
United Kingdom,
January
2024
7.6/10
The hotel offers a convenient location for access to both the airport and the Dubai Mall, with friendly staff ready to assist. The rooms, while front-facing for great daylight, appeared outdated and quite dusty. Service was prompt and accommodating, ensuring any requests were met efficiently. Dining options were satisfactory but priced on the higher side. The facilities provided a good overall experience, with easy access to transportation and parking facilities.
Rooms
6.0
The front-facing room had good daylight but looked tired and dusty.
Service
8.0
The staff was nice and quick to meet our needs.
Location
9.0
Offered easy access to transport options and was convenient for exploring Dubai.
Dining
7.0
The dining experience was good overall but slightly overpriced.
Facilities
8.0
Enjoyed the facilities and convenient access to transportation and parking.
Raymond
United Kingdom,
January
2024
7.8/10
The hotel has a prime location near Port Rashid, convenient for Trade Centre and DIFC. The rooms are clean and comfortable. The service, especially at the Senses restaurant, is good. The dining experience was v good but could be improved. The location is so good with a desk location ok, although not near many restaurants or tourist sites.
Rooms
8.0
The rooms were clean and comfortable, but the music playing until 3am from the Headlines bar was not ideal.
Service
9.0
The staff before booking and at the restaurant, especially Ajit and Aditi, were welcoming and hospitable.
Location
7.0
The location near Port Rashid is so good, with helpful staff like Hnin for information, but not near many restaurants or tourist sites.
Dining
8.0
The dining was v good, but improvements could be made to address guests' requests promptly.
Facilities
7.0
Facilities are satisfactory, with some noise issues noted from the bar below.
George
United Kingdom,
December
2023
6.0/10
The hotel is clean and well-organized, but the noise from the club/bar/lounge below can be disturbing, especially on the 1st floor. The lack of room cleaning despite requesting it is disappointing.
Rooms
5.0
The rooms weren't clean and had an unpleasant smell; even after requesting room service, the cleanliness was not up to par.
Service
7.0
The receptionist was very helpful and made our stay enjoyable, but overall cleanliness could have been better.
Location
7.0
The location is great for accessing many attractions in Dubai; however, the noise from the nearby club/bar/lounge can be a downside, especially for families.
Dining
6.0
The dining experience was more or less satisfactory, although improvements could be made to the breakfast options.
Facilities
6.0
The facilities are adequate, but noise from the club/bar/lounge below can detract from the overall experience.
William
United Kingdom,
December
2023
7.0/10
My stay at the hotel was a mix of positives and negatives. The rooms were clean with excellent room service, thanks to Mr Swapnil and Peter from the front desk. However, the noise from the Headlines bar until 3 am could be disturbing for families and friends trying to gather and have a peaceful stay before heading out the next day.
Rooms
8.0
The rooms were clean with good room service.
Service
7.0
I have been here a couple of times due to the excellent service from the receptionists, but there were instances of cold and slow service, including an unexpected late call at 11 pm for laundry inquiries.
Location
7.0
The hotel's location is convenient for accessing the airport, Trade Centre, and DIFC, situated in a quiet neighborhood that transforms beautifully at night.
Dining
6.0
The dining experiences offered a decent spread of Indian and western food, but the options felt basic and repetitive, which required leaving the premises for other food choices.
Facilities
7.0
The hotel provides a range of services including room service, car hire, and laundry, however, the limited pool beds and basic dining options were notable.
Clean
Noisy bar
Reginald
United Kingdom,
November
2023
8.2/10
The hotel had spacious rooms with good ambient lighting, but the location was unfavorable with views of another building. The service was friendly and helpful overall, especially thanks to Ms. The location was convenient, close to downtown and the International airport. The dining options were varied and generous, making for a great experience.
Rooms
7.0
The rooms were spacious and had good ambient lighting, but there was a lingering smell of smoke indicating a past smoking guest.
Service
9.0
The service was super friendly and informative, ensuring a pleasant stay overall.
Location
8.0
The hotel was pretty good, located close to downtown and the International airport, but the heavy traffic in the area could be a downside.
Dining
9.0
The dining experience was very good with a nice variety of options, including hot buffet prepared every morning.
Facilities
8.0
The hotel offered a nice range of facilities for a comfortable stay.
Frederick
United Kingdom,
October
2023
7.8/10
The hotel rooms are quite spacious and comfortable, but they are starting to show signs of wear and beware of potential extra charges. The nightly activities on the ground floor might affect noise levels. The service is exceptional with helpful staff who went above and beyond to assist me. The location is perfect, near Port Rashid, but it might not be the best area due to some drawbacks like bird droppings. Dining was very good, but some items may not meet expectations. Overall, a mixed experience with some great aspects and a few drawbacks.
Rooms
7.0
The rooms are spacious and comfortable, although they are starting to appear a bit tired.
Service
9.0
The staff provided exceptional service, from helping with luggage to arranging taxis and airport shuttle.
Location
7.0
The location is perfect, near Port Rashid, but there are some drawbacks like bird droppings and being away from the metro station.
Dining
8.0
The dining experience was very good, but some dishes may not meet high expectations.
Facilities
8.0
The hotel offers a range of facilities that enhance the stay experience.
Jack
United States of America,
October
2023
7.0/10
I had a pleasant stay at the hotel. The rooms were nice and had everything we needed, very tidy and clean with a good size. However, there was a constant vibrating sound that was a bit bothersome. The service was accommodating, offering us a refreshment, but there were some issues with not addressing guest problems. The location, while accessible to shopping malls and tourist attractions, had cleanliness issues like bird droppings. The dining options could use some improvement, lacking healthy choices, but the food was delicious. Overall, a good value for money stay.
Rooms
8.0
The rooms were nice, clean, and had everything we needed, very tidy and modern.
Service
7.0
The service was accommodating, offering us a refreshment, but there were some issues with not addressing guest problems.
Location
6.0
The location is accessible to shopping malls and tourist attractions, but cleanliness could be improved.
Dining
7.0
The dining options lacked healthy choices, but the food was delicious.
Facilities
7.0
The facilities were satisfactory.
clean
noise
Francis
United Kingdom,
October
2023
7.8/10
The hotel had very nice and clean rooms, which were non-smoking, although lacking a view. The quality of the room was excellent, very tidy and spacious, perfect for a single person. The location was convenient but affected by traffic. The service was outstanding, especially from the Indian girl at reception. The dining experience offered a nice variety of foods. Overall, great value for money.
Rooms
8.0
The room was very, very clean and tidy, good quality, and a good size.
Service
9.0
The staff were very friendly and delivered everything on time, with excellent customer service.
Location
7.0
The hotel was quite close to the areas I frequented, but traffic could be a nuisance.
Dining
8.0
The dining was nice, with a good variety of fruits and hot buffet options.